Shipping & Returns

Shipping

Orders are dispatched the same day where possible, worst case within 1 business day. UK orders over £100 ship free. Under £100, standard delivery is £4.99 (3–5 business days) or express is £6.99 (1–2 business days), both via Royal Mail. International shipping costs and timelines are calculated at checkout based on destination.

Returns

We accept returns within 15 days of delivery for a full refund, provided items are unworn, unwashed, and in their original packaging with tags attached. To start a return, email pastuzosclothing@gmail.com with your order number.

Exchanges

We don't offer direct exchanges — return your item for a refund and place a new order for the size or colour you need.

Faulty items

If an item arrives damaged or faulty, contact us within 15 days and we'll arrange a replacement or refund, including return shipping costs.